mindo is a reflective social and connection service operated by DATAO Ltd. Company ("DATAO," "mindo," "we," "us"). This Privacy Policy explains how we handle information when you use the mindo mobile app, related websites, and services.

1. Scope and Our Approach

This Policy applies to mindo services that link to it. mindo is designed around both private reflection and intentional sharing. Some information you choose to publish is visible to other users, while other information - such as private My Mind content and private conversations - is not intended for public display.

We do not currently operate an advertising network, sell personal information, or use personal information for cross-context behavioral advertising. If our practices materially change, we will update this Policy and any required privacy disclosures.

2. Information We Collect

Information you provide

• Account information, such as your email address or phone number when used for authentication, information provided by Sign in with Apple, and information received from other authentication providers that mindo may offer.

• Profile information, such as display name, profile image, role line or bio, interests, city or region, collaboration preferences, and other profile fields you choose to provide.

• Content you create or share, including private My Mind entries, public or connections-visible posts, responses, media attachments, notes, stickers, reading or resonance activity, and other content you submit.

• Communications, including Dialogue messages, Resonance Room messages, Say Hi notes, and content you send to other users.

• Media and voice information, such as photos, videos, audio recordings, camera captures, and speech-recognition input when you choose to use features that require these permissions.

• Safety and support information, including reports, blocks, appeals or support requests, and information needed to investigate abuse or policy violations.

Information collected when you use mindo

• Usage and interaction information, such as app sessions, screens viewed, features used, posts opened, searches, resonance or reading activity, and other interactions with mindo.

• Device and technical information, such as device type, operating system, app version, platform, push-notification token, and crash or diagnostic information.

• Location information. If you grant location permission, mindo may use your device's location locally to support location-aware features. Before device coordinates are transmitted to our backend for Connect and related discovery features, mindo reduces their precision to approximately a 1-kilometer level. We may store approximate coordinates, city, region, country, location precision, and related geographic information. mindo is designed not to publicly display your precise device location.

• Authentication information received from third-party sign-in providers, such as Apple, Google, or other providers we may support.

3. How We Use Information

We may use information to:

• Create, authenticate, maintain, and secure your account.

• Provide My Mind, posts, profiles, Connect, Dialogue, Resonance Rooms, search, discovery, collaboration, and other mindo features.

• Personalize and improve recommendations, discovery, prompts, ranking, and the overall user experience.

• Enable users to find and interact with people, content, conversations, and opportunities depending on the features available in the app.

• Detect and address prohibited or potentially harmful content using automated and manual safety processes, process reports and blocks, investigate abuse, and enforce our Terms and Community Guidelines.

• Maintain safety and prevent spam, fraud, abuse, harassment, and other violations.

• Provide customer support, investigate reports, and respond to requests.

• Analyze product performance, reliability, engagement, and feature usage and improve mindo.

• Comply with legal obligations and protect the rights, safety, and property of users, DATAO, and others.

4. How Information Is Shared

We may share information in the following circumstances:

• With other users according to the audience and visibility of the content or profile information you choose to share.

• With service providers that help us operate mindo, such as hosting, infrastructure, authentication, analytics, communications, storage, security, diagnostics, and support providers. They may process information on our behalf subject to appropriate obligations.

• For legal and safety reasons if we reasonably believe disclosure is necessary to comply with law or legal process, enforce our agreements, investigate abuse or fraud, or protect the rights, property, or safety of DATAO, our users, or others.

• In connection with a corporate transaction such as a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to applicable law.

• With your direction or consent.

We do not currently sell personal information.

5. Public and Private Areas of mindo

mindo includes experiences with different visibility levels.

• Content you intentionally publish may be visible to other users based on the audience and feature you select.

• Profile information may be visible to other users depending on your settings and the design of the relevant feature.

• My Mind is intended as a private reflection space unless a feature clearly allows you to choose to share particular content.

• Private Dialogue, Resonance Rooms, and other private or limited-audience messaging features are intended for the participants in those conversations, subject to safety, security, legal, and operational needs described in this Policy.

You should review the audience and context before sharing information you consider sensitive.

6. Location and Connect Features

Some mindo features may use approximate geographic information to help you discover people, content, or opportunities.

If you grant location permission, your device may determine a more precise location locally. For Connect and related discovery features, mindo reduces the precision of device coordinates before transmitting them to our backend. The geographic information stored or displayed may also depend on your settings, permissions, and the feature being used.

Do not rely on mindo as an emergency, safety, or real-time location service.

7. Data Retention and Account Deletion

We retain information for as long as reasonably necessary to provide mindo, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, maintain safety and security, and support legitimate business purposes.

Retention periods may vary depending on the type of information and why we process it.

mindo provides in-app account deletion controls. You may choose immediate permanent deletion or schedule deletion for 30 days later. When scheduled deletion is requested, your account is deactivated and you may sign back in during the 30-day period to reactivate it and cancel the scheduled deletion.

Some information may remain in backups for a limited period or may be retained where reasonably necessary for legal compliance, safety, fraud prevention, dispute resolution, enforcement, or other purposes permitted by law.

8. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, deletion, or a copy of certain information, or to object to or restrict certain processing.

You may also be able to manage certain information and privacy choices through mindo settings.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No online service, storage system, or transmission method is completely secure, and we cannot guarantee absolute security.